Lifestyle & Services
Jacaranda Trace offers an array of high quality services and amenities that allow you to spend your time doing what you find the most enjoyable and important. Each of our staff are trained to serve you with the respect and care that you deserve by knowing your preferences and serving each Resident as an individual.
One of the most unique features of our service package is the flexibility our Residents enjoy in dining, personal transportation and housekeeping. We don’t include these services in our base monthly fee so that you can customize your lifestyle as you see fit. Each Resident enters into our Club Agreement that provides the followings services:
Concierge and Emergency Response
Jacaranda Trace Front Desk are at the heart of the community and is where great service starts. Whether you just need a question answered or require maintenance or housekeeping just ask our staff and they will handle it. Our Life Alert System is responded to by either a Nurse or Emergency Medical Technicians (EMT’s) to insure that each situation is handled professionally and properly. Twenty Four Hours per day seven days per week our staff is on duty ready to respond to your needs.
Jacaranda Trace Maintenance Department is responsible for the maintenance and repair of all of the Common Areas. Importantly, even though Jacaranda Trace is a Condominium, the Club Agreement insures that our Residents cannot be assessed for the physical plant. SBC is also responsible for the maintenance of the interior of the Resident’s unit including the appliances, air conditioning, electric, plumbing, flooring and window treatments. The Resident is responsible for their personal furniture and belongings, however, for an additional fee our staff is available to help with these items also. In order to initiate work in their home, a Resident simply has to contact the Front Desk and one our staff will respond within 24 hours or sooner in the case of an emergency.
Jacaranda Trace Housekeeping Department is responsible for the cleaning and care of all of the Common Areas. They also provide service in the Residents' home including the care of all flooring, bathrooms, and kitchen. Housekeepers will also wash bedding and towels in the Residents' home and remake the bed.
Some of our Residents prefer to housekeep themselves or have longtime Housekeeper they would like to continue to use. Therefore, our base Club Fee does not include housekeeping. Those that choose our Housekeeping Service have the choice of weekly or bi-weekly service and pay the associated additional Club Fee.
Transportation, Parking, and Storage
Jacaranda Trace provides regular transportation by our Community Bus for regularly scheduled shopping and activities. This includes local grocery and drug stores as well as local malls. Jacaranda Trace also provides car transportation for personal appointments within a reasonable radius of the community.
Each Resident that brings a car will be provided a parking space. Covered and Garage parking maybe available for an additional charge. Each Resident will also be assigned a Storage Unit located in the parking garage.
Utilities and Television
All electric, basic cable television, trash collection, water and sewer is included in the Club Fee. The Resident has the choice of adding premium television, internet and phone service and is responsible for the associated additional costs.